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Alia Vox Shop FAQS

ALIA VOX:

  1. Mode of payment
  2. Transport and Shipping
  3. Garanty and Returning
  4. Frequently asked questions
  5. Legal warning
 

I-MODE OF PAYMENT:

The payments are made using a safe platform, by means of an encrypted connection directly by the banking organization. The information of your credit card is not being stored. You can also use Paypal.

II-TRANSPORT CONDITIONS OF SHIPMENTS:

Free shipping up to 50 € orders.
Shipping charge is 25% within European Union (EU) and 35% for the rest of the world.

European unión Rest of world
Free shipping Order +50€ YES YES
Shipping cost
0.00 €
0.00 €
Total 0.00 € 0.00 €

III-RETURNING OF GOODS:

The time frame for returning any goods is 14 days. Any problem please get in contact with us, by means of electronic mail at shop@alia-vox.com in order to help you correctly.

IV-FREQUENTLY ASKED QUESTIONS:

- Can the order be received at an address that is different from the usual one?
Yes. When realising the order you will be asked to specify the address for the delivery of the particular order.

- Is it possible to chose the day and hour of the delivery?
No. It will not be possible to choose the day and hour of the delivery.

- How is the amount of the shipping costs calculated?
Before the confirmation of the order, we request that you consult the percentage of the costs of the transport applied to the value of the order in the section “Conditions of transport of the shipments” of this document. The national shipments are being paid for on delivery.

V-Avertissement légal

SonJade S.L -datos legales
Avenida Bertomeu nº 11, E-08193
Cerdanyola del Vallès(Barcelona - España)
CIF: B-61645081

email:shop@alia-vox.com


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